Legal Documents

Win BD 29 Privacy Policy —
Your Data, Your Rights

Protecting your personal data is one of Win BD 29's most important responsibilities. This policy clearly explains what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
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SSL 256-bit
Maximum Encryption
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No Third Parties
Data Is Never Sold
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Your Control
Right to Erasure
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Bangladesh Law
In Accordance with Local Law

Our Core Privacy Commitments

How Win BD 29 Keeps Your Data Secure

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No Sale of Data

Win BD 29 never sells your personal data to third parties. No information is passed to advertisers or data brokers — this is our firm commitment.

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Full Control in Your Hands

You have full rights to view, update, or delete your account information. Win BD 29 respects these rights and is ready to assist with any such request.

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KYC Data Protection

Identity documents submitted for registration and verification are stored on secure servers. Only authorised staff may access this information when required.

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Cookie Controls

Win BD 29 uses cookies — but only to enhance your platform experience. You can update your cookie settings at any time.

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Privacy Team Active

For any data protection queries or concerns, Win BD 29's dedicated privacy team is available around the clock to respond.

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Important: By using the Win BD 29 platform, you are deemed to have read and agreed to this Privacy Policy. If the policy is updated, the date at the top of the page will be revised accordingly. This policy is governed by the applicable laws of Bangladesh.

Section 01

Introduction & Scope of Policy

Win BD 29 ("we", "us", "platform") is an online gaming and Sports Betting service operated for users in Bangladesh. This Privacy Policy ("Policy") explains how Win BD 29 collects, stores, and uses the personal information of its users.

This policy applies to the Win BD 29 website, mobile app, and all associated services. By registering, logging in, or using any of our services, you agree to this Privacy Policy.

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Win BD 29 follows applicable data protection laws in Bangladesh and international best practices. We believe transparency is the best policy — which is why everything is written in plain, clear language.

Section 02

What Information Do We Collect?

Win BD 29 collects only the information necessary to operate the platform and provide you with our services. We do not collect excessive or irrelevant data.

a. Personal Identification Information
  • Full name (as provided at registration)
  • Date of birth (for age verification)
  • Mobile Number (for OTP verification and communication)
  • Email Address (Optional Contact Method)
  • District or city of residence (optional)
B. KYC Verification Information
  • National ID (NID) Number & Photo
  • Passport (as an alternative)
  • Driving Licence (as an alternative)
  • Selfie or Live Photo (for identity verification)
c. Financial Information
  • Mobile banking number (bKash, Nagad, Rocket)
  • Bank account details (for bank transfer transactions)
  • Transaction history (records of deposits and withdrawals)
D. Technical Information
  • IP Address & Device Information
  • Browser type and operating system
  • Login time and date
  • Cookie and session data
  • Platform usage patterns (betting history, game preferences)
Data Type Mandatory? Purpose
Name & Mobile Number Yes Account Creation & Communication
Date of Birth Yes Age Verification (18+)
NID / Passport Yes for Withdrawals KYC Verification
Payment Number Yes for Deposits Transaction Processing
IP & Device Automatic Security & Fraud Prevention
Section 03

How Is Your Data Collected?

Win BD 29 collects data from three sources — directly from you, automatically through technical means, and occasionally from trusted third parties for verification purposes.

1
Provided directly by you

Information provided in the registration form, KYC uploads, payment details, and support chat.

2
Automatically Collected

Device information, IP address, cookies, and session logs are automatically recorded while using the platform.

3
Payment Gateway

Necessary transaction details are received during payment processing via bKash, Nagad, Rocket, and similar services.

4
KYC Verification Service

Trusted third-party services are used for identity verification.

Section 04

Why do we use this information?

Win BD 29 uses collected data only for specific, legitimate purposes. We never use your information for unrelated activities.

  • Account Management: Registration, login, password recovery, and account security.
  • Identity Verification: To verify age (18+) and complete KYC.
  • Payment Processing: To process deposits and withdrawals securely.
  • Service Improvement: To analyze user experience and improve the platform.
  • Customer Support: To provide our support team with the information needed to resolve your issue.
  • Fraud Prevention: To detect unusual transactions and maintain account security.
  • Legal Obligations: To comply with applicable laws of Bangladesh.
  • Bonuses & Promotions: To send you relevant offers (subject to your consent).
Section 05

Data Sharing Policy

Win BD 29 does not sell your personal data or share it without authorization. However, data may be shared in the following limited circumstances.

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To be clear: Win BD 29 never sells or shares your data with advertisers, data brokers, or marketing companies.

Data is shared only with:
  • Payment Processing: To process transactions with bKash, Nagad, Rocket, or your bank.
  • KYC Verification Services: With secure, contracted service providers for identity verification purposes.
  • Legal Authorities: In compliance with a valid written order issued by a Bangladeshi court or government authority.
  • Fraud Prevention: To relevant authorities in connection with investigations into money laundering or fraud.

All third-party service providers working with Win BD 29 are bound by strict confidentiality agreements and may not use the data they receive for any purpose beyond what is specified.

Section 06

Data Protection Practices

Win BD 29 uses industry-leading technology and practices to keep your data secure. Security is never compromised.

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SSL 256-bit Encryption

All communications are protected with military-grade encryption.

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Secure Servers

Data is stored on secure, access-controlled servers.

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24/7 Monitoring

Real-time security monitoring is always active.

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Two-Factor Verification

OTP and password — two layers of identity verification.

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Restricted Access

Only authorised staff can access the information they need.

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Regular Backups

Regular data backups are stored in a secure location.

Please note — no one can guarantee 100% security on the internet. If you notice any suspicious activity, contact Win BD 29 support immediately.

Section 07

Cookie Policy

Win BD 29 uses cookies on its website and app. Cookies are small text files stored in your browser.

Types of cookies we use:
  • Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your preferences (language, layout, etc.).
  • Analytics Cookies: To understand how the platform is used — data is anonymised and aggregated.
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You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

Section 08

Your Privacy Rights

Win BD 29 respects your right to data privacy. You have the following rights, and we are committed to helping you exercise them.

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Right to Access

You may request to know what information Win BD 29 holds about you.

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Right to Rectification

Contact support to update any incorrect or outdated information.

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Right to Erasure

After closing your account, you may request deletion of your stored data.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

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Right to Data Portability

You may request a copy of the data we hold about you.

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Right to Opt Out of Marketing

You may unsubscribe at any time to stop receiving promotional messages.

To exercise any of your rights, email us at support@winbd29.biz or reach out via live chat. We will respond within 7 business days.

Section 09

Data Retention Period

Win BD 29 does not retain your data longer than necessary. Retention periods are determined based on the purpose of collection and applicable legal requirements.

  • Account Information: For the duration of account activity + 5 years (as required by law).
  • Transaction Records: 7 years (in accordance with Bangladesh financial regulations).
  • KYC Documents: 5 years after account closure.
  • Log & Session Data: 90 days.
  • Support Conversations: 2 years.

Once the retention period expires, data is securely deleted or anonymised.

Section 10

Minor Protection Policy

Win BD 29 is strictly not intended for anyone under the age of 18. We do not knowingly collect data from minors.

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If a minor has registered: If a parent or guardian contacts us, the account will be closed immediately and all associated data will be deleted. We do not tolerate any delay in such matters.

Section 11

Privacy Policy Updates

Win BD 29 reserves the right to update this Privacy Policy at any time. For significant changes:

  • The "Last Updated" date at the top of the page will be revised.
  • You will be notified at your registered email address.
  • Notifications will be sent via the mobile app.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

Section 12

Privacy Contact

Send any privacy-related questions, complaints, or requests through the channels below.

Email
privacy@winbd29.biz
Live Chat
Active 24/7
Response Time
7 Business Days

Privacy FAQs

Yes, your registered mobile banking number is stored to facilitate withdrawals. However, this information is kept encrypted and used solely for payment processing — it is never shared with any third party.

Even after account closure, certain data must be retained for a specified period due to legal obligations (e.g. transaction records for 7 years). However, upon a formal deletion request, Win BD 29 will securely erase any data it is not legally required to keep.

No. Your NID and identity documents are strictly confidential. Only authorized KYC team members may access them during verification. No third parties or other staff have access. This information is never shared with anyone without a written order from a legal authority.

Yes, absolutely. Every promotional email includes an "Unsubscribe" link at the bottom — simply click it to opt out. You can also manage this through your account settings or by contacting our support team. Please note that important messages related to account security and transactions cannot be disabled.
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Join a Safe & Trusted Platform

Win BD 29 respects your privacy. Enjoy gaming in a secure environment — register today.

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